Contact & Support

Get the help you need with your free government tablet application. We're here to guide you through the process and connect you with the right resources.

Get Help Today

Multiple ways to get assistance with your government tablet application and frequently asked questions.

Phone Support

Lifeline Support Center 1-800-234-9473
FCC Consumer Inquiries 1-888-225-5322
Hours Mon - Fri, 8 AM - 8 PM EST

Email Support

General Inquiries hello@freetabletgovernment.org
Response Time Within 24 hours

Online Resources

USAC Portal usac.org/lifeline

Official Government Resources

Direct links to official government agencies and administrative resources for tablet and wireless assistance programs.

Federal Communications Commission (FCC)

Primary regulator of federal telecommunications programs ensuring connectivity for all Americans.

Universal Service Administrative Company (USAC)

The independent non-profit that administers the Lifeline program on behalf of the FCC.

National Verifier

The official eligibility verification system used to check if you qualify for government assistance.

Benefits.gov

The official US government portal for identifying and applying for various social benefit programs.

Local Assistance

Find in-person help in your community for benefit applications, digital literacy, and technology training.

Senior Centers

Local senior centers frequently offer specialized support for navigating government applications and provides hands-on technology training.

How to find: Contact your local Area Agency on Aging (AAA) or search your city government portal.

Public Libraries

Libraries serve as critical hubs for community support, offering computer access and assistance with completing online application forms.

How to find: Visit your county's public library branch or browse their website under "Community Services."

Community Action Agencies

Non-profit organizations dedicated to helping families access vital resources, including federal technology benefit programs.

How to find: Search for "Community Action Agency" followed by your city or county name online.

AARP Locations

AARP chapters across the country frequently host events focused on technology empowerment and benefit navigation for older adults.

How to find: Visit the official aarp.org website to locate local chapters and upcoming community events.

Support Hours

Our informational team and official support lines are available to assist you during the following documented hours.

Phone Support

Monday - Friday
8:00 AM - 8:00 PM EST Extended Weekday Accessibility
Saturday
9:00 AM - 5:00 PM EST Weekend Service Available
Sunday CLOSED
Eastern Time Primary Schedule
All Hours Listed EST/EDT
Other Time Zones Adjust Accordingly

Important Disclaimer

Free Government Tablet is an independent informational resource and is not affiliated with any government agency, including the FCC or USAC. We provide educational guidance on legitimate government programs but do not process applications, handle personal data, or guarantee program approval.

For official program details and authenticated applications, always use official government websites (.gov domains) and FCC-approved service providers. We strongly encourage you to verify all information through official channels before submitting any application.

Scam Warning: Exercise extreme caution with websites or services that request upfront payments, processing fees, or credit card info for "free" government devices. Legitimate federal programs NEVER charge fees for free tablets or phones.